Confidential or personal data are processed via our online shop.
VINUOVO SASU understands the importance of handling your personal data with great care.
Your personal data is processed and secured by us.
We comply with the privacy legislation during our processing. This includes but not limited to :
- We limit the amount of personal data needed and take only what is required legally ;
- We first ask for your permission to process the personal data needed ;
- We take the appropriate security measures to protect your personal data ; we also require security measures from third parties processing personal data on our behalf ;
- We respect your right to correct, delete and show your personal data collected at your request.
Use of personal data :
Whilst visiting our online shop, you will provide us with certain information of which is personal data.
We only store and use the personal data you have provided, depending on the service you request ; this information is clearly stated for us to then process with.
- Name and address
- Telephone number
- Billing address
- Email address
- Payment details
- Type of card (VISA, MasterCard etc)
- Date of birth
- IP address
- Order History
Account management centre
With our client accounts, you can go onto the management centre and change, update and enter your own personal data.
- Processing order
To correctly process the order we need your name and address
- Paid traffic management
To process your order/ payment correctly, we use your payment information.
To facilitate communication regarding your order/ other matters ; we will use your personal data/ contact information
- Implementation of legal obligation
In order to comply with our legal obligations, we will store your order history including payment details within the specified legal period
- Marketing (if permitted)
So that we can provide you with personalised offers, we will use your personal data/ contact details.
NB This data will only be used with your permission
- Fraud Prevention
To avoid fraud, we will use your IP address, contact details as well as your payment details in case of a legitimate interest.
VINUOVO SASU can keep you informed on promotions, offers and campaigns via email with your permission
Contact and Newsletters
We have many options for you to ask us questions via our online shop with the chat, or by email, phone, WhatsApp, and social media. You decide what data you wish to share.
The data you send to us will be stored as long as is necessary to fully answer your questions.
We send out Newsletters to those interested informing you about our latest products/ services. Each Newsletter contains a link to unsubscribe.
We never publish any client information.
Distribution to third parties
We may pass on your details to our partners. Our partners are involved with the implementation of the agreement – they are NOT allowed to use the data for any other purpose than that in which we specify.
The secure processing of your data is guaranteed via the processing agreement between VINUOVO SASU and the partner.
Social media buttons are included on our online shop. These are only links and provide no personal data to third parties.
With the option of logging in via a social network account, the e-mail address associated with the users account will be provided by the social media partner.
We use Google Analytics to track how visitors use our website. We have a data processing agreement with Google to make arrangements for the use of our data. We have not authorised Google to use information obtained for other Google services. IP addresses are anonymous.
We take security measures to limit abuse and unauthorised access to personal data.
The personal data as described above is stored for as long as necessary to process your order(s), including warranty, unless a legal obligation requires longer storage (such as tax withholding obligation).
Viewing and changing your data
You can send a request to view, modify or delete your data.
You can also submit a request to find out the data collected (previously agreed by you) or indicate your reasons for restricting the process of your personal data.
To prevent abuse, we will ask you to identify yourself correctly. Accessing personal data generated by cookies, you must show us a receipt of the cookie in question. This is easily found in your internet browser settings. If the data is incorrect you can ask us to change or delete it.
8A Rue Louis Alphonse Poitevin
71100 Chalon-sur-Saône - FRANCE
+33 (0)6 58 24 75 79
VAT : FR06838185825
SIRET: 838 185 825 00026
Chamber of Commerce: 838 185 825 RCS Chalon-sur-Saône