When do I pay?

Once you have properly checked your shopping basket, you must pay to confirm your order.
Your order will not be processed unless you have paid.
If your payment did not go through ; no problem, contact our customer service and we can find a solution together.

Is it a secure payment?

Please make sure that on your top right corner of the screen shows a green padlock – this means your connection is secure.
All payments made online via our website go through MOLLIE ; one of the biggest payment providers in the Netherlands and extremely reliable.

How can I pay?

We accept the following methods of payment:

  • iDEAL
  • MasterCard
  • Bank Transfer
  • Visa/ Visa Electron
  • Belfius
  • KBC
  • PayPal
  • Bancontact / Mister Cash
  • Maestro
  • CB - Credit Card
  • If you encounter any problems whilst paying, you can always contact us and pay over the phone.
    If this happens, our staff will ask you for your card details and input them manually into our payment system.
    We will of course send you a confirmation email including your receipt as soon as possible.

Can I pay in cash?

In our French shop, we accept cash payments up to 1000€ maximum, due to legal rights.

Can I pay by cheque?

We do not accept payment by cheque

Can I pay by bank transfer?

Absolutely. Just transfer the order amount into our account as follows :
BNP Paribas
IBAN: FR76 3000 4006 9800 0100 7647 021
BIC: BNPAFRPPXXX
Order to: VINUOVO SASU

Your order will be processed after we have received the transfer.

Do you have any questions, complaints or feedback?

Always contact our customer service, they are at your disposal for any questions and to help find a solution to any problems you may encounter.

Our customer service number is : +33 (0)7 83 39 26 80

Email : info@vinuovo.com

Or contact us via the chat online via the website, or via Facebook

© Copyright 2022 - Vinuovo